Initially, I could not get this dog water bottle to work. The directions were clear, I just didn't read them. You fill the bottle, unlock the lock, THEN press the unlock button to release the water. Tilt the cup downward so its doesn't leak at the hinge (this makes sense). It works great and I love it! I have 3 small dogs I take on long walks. In the summer, these dogs get very thirsty. This water bottle is exactly what I need. It is the right size, holds plenty of water and will attach to my belt.
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