This phone offers high quality sound and reliable service from two different VoIP providers, VoIP.ms and Call Centric. After connecting the power adapter and Cat 5 internet cables to the bottom, I saw that they were sticking out from behind the snap-in kickstand and the phone shook a lot. Until I have a better solution, I'll use a thick book on which I lay the back half of the phone. It's not exactly sturdy and ugly, but I'll find cables with 90 degree connectors or give the platform a more comfortable shape. The VoIP.ms service initially worked well, but it took Call Centric weeks (including a pause to vent frustrations) to perform experimental configuration tweaks. I had to use online documentation from Grandstream (GS) and both VoIP services to get the job done. GS challenged me with different terms for certain things than I expected and I never saw the glossary. For example, they used PCMU as the codec name, which was fine, except the services used a different name for it, G711u. Neither of them mentioned an alternative name. Expect a long learning curve if you don't get a head start on VoIP terminology. I had a head start, programmed Obihai and Lynksys ATA devices and was still blind. Good luck - I've proved the concept and you probably can too! :-)
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