I ordered two of these because I have two bearded dragons. One came in perfect condition and the second fell apart. The company processed my return almost immediately and a new one was dispatched within a few days. I had to sand the edges around the window and door as they were sharper than I was comfortable with. It is lightweight yet solidly built. When they were smaller, around 8-10 inches, they had plenty of room inside when they slept. Now that they are taller, 14-15 inches, they don't sleep inside anymore. They fit all the way in, but I don't think they're comfortable enough. However, they prefer to have their food served on a cliff and enjoy hanging out there when not in their hammocks. The surface is hard enough to help a bit with nail filing and the outer surface is rough enough that they like to scratch when they shed without hurting themselves. I've noticed that the surface turns a bit green over time and has worn grooves where nails scrape and climb.
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