I like that it's easy for me (the dentist) because of its simplicity.
It works great! There is nothing about this software we don't love or use every day at our office!! The only thing i dislike sometimes when using dentsoft is how slow some features are - but they work fast once u get used too them :) We have been able to keep up w/our records since starting Dentsoft several years ago now so there has not really any downsides yet other than maybe if someone new comes into my job & doesn't know what things look lik ethey should do then their going through training which takes time away from doing dental procedures etc.. But overall I would say everything runs smoothy without missing anything.