I am very disappointed in my purchase! The head/ear support is useless in cold weather! and I don't think there is a replacement for the head/ear support. Attention buyers! After contacting the seller, I managed to get a replacement headrest, for which I am very grateful to him. Therefore, my rating of this item has changed from one star to four stars just because I had a problem with this item. So overall I'd say it's a good buy. I am also very satisfied with the quality of the camera. Many Thanks.