I like that it has a lot of different features, including but not limited to; scheduling, monitoring, reporting, etc. It's easy enough to use and understand, even if you are new to RPA in general. There isn't much I dislike about this product at all. If there was anything I could think of right now off hand, I would say maybe some more training resources or something along those lines. However, from what I can tell, they do offer great support! So far so good with them so far. We have been able to automate several processes within our organization using electroneek. The process automation allows us to improve productivity as well as reduce errors which helps the business overall.