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ElectroNeek Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
IT Management, Process Automation

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Description of ElectroNeek

ElectroNeek is the leading Robotic Process Automation vendor for Managed Service Providers and IT teams. Managed Service Providers: With ElectroNeek, MSPs and System Integrators can win more RPA implementation work, quicker and with less friction. ElectroNeek RPA platform offers a unique value proposition in the automation market - free Bot Runners that allow deployment of RPA bots built in ElectroNeek Studio Pro in any environment, free of software charges. Such platform architecture enables MSPs and System Integrators to build RPA bots for their clients without charging them for the software, no matter how many bots a client wants to deploy. IT Teams: Adopt and Scale RPA without breaking the bank. ElectroNeek is the most affordable RPA for internal IT teams. Build bots fast with IDE that balances no-code/low-code with professional RPA features. Quick training, the most robust browser and desktop automation, free bot license.

Reviews

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Type of review

Revainrating 4 out of 5

Great solution that helps us improve customer experience

We are using ElectroNeek for more than 3 years and the team has always done an excellent job and we are extremely happy with their service. The support team is very responsive and always ready to help. The software is very easy to use and the UI is intuitive and very attractive. The best thing about ElectroNeek is the integration with third-party products, such as Slack and Microsoft Teams. We are using it for our support team and it works really well. It is also a very powerful tool for our…

Pros
  • Customer centric approach.
  • Intuitive User Interface
  • Very good customer care services (support)
  • Integration between different platforms/products like Salesforce CRM or MS teams etc
Cons
  • Lack Of Native Chatbot functionality
  • No native video call capabilities

Revainrating 4 out of 5

Good Product for Process Automation

I like that it has a lot of different features, including but not limited to; scheduling, monitoring, reporting, etc. It's easy enough to use and understand, even if you are new to RPA in general. There isn't much I dislike about this product at all. If there was anything I could think of right now off hand, I would say maybe some more training resources or something along those lines. However, from what I can tell, they do offer great support! So far so good with them so far. We have been…

Pros
  • It's very easy to navigate and find what you're looking for
Cons
  • I don't really dislike anything right now about this product