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764 Review
64 Karma

Review on AboutMyHotel by Marco Wilson

Revainrating 5 out of 5

Reviewgator Has Proven to Be A Game Changer For Our Business

I like that it shows you exactly what each guest is saying about every aspect of their stay! It makes me feel so much more comfortable knowing my guests are satisfied with everything from our check in process all the way through checkout! There really isn't anything bad i can say about this software other than its not yet available for Mac OS!! If they ever do release an app or service dedicated exclusively towards mac users we will be using them immediately because there's no doubt in mind that once released these guys would blow everyone else out of water.

img 1 attached to AboutMyHotel review by Marco Wilson

Great product if used correctly - make sure you have people who understand how social media works involved when implementing such tools into business (especially one as large/complex as yours). We needed something easy enough for staff members without any experience managing online customer feedback but also provided us with detailed reports showing which areas need improvement.

Pros
  • The ability to easily post reviews, questions & comments directly onto your facebook page
  • Easy posting via mobile phone apps too.
  • This was particularly helpful during initial setup phase prior entering live use mode where issues could arise due client needs at particular times throughout day(s) rather then just night
Cons
  • Zero