Review on NETGEAR GS728TP 100NAS Ethernet Lifetime Protection by Dino Wilson
Worst customer service/support ever.
I updated the firmware and the switch is stuck. entered a constant reboot loop. Customer support is disgusting. Ridiculous. They wait 1 hour then they say "You need to speak to Prosafe support" and then pretend you wait another 2 hours. Outrageous! Your RMA system is outdated. I was told they ethered it the next day only to call back a week later to find out it hadn't shipped yet. So I got a different RMA number. Now 3 days have passed. look elsewhere
- cool
- unreliable
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