Review on Renewed Samsung Galaxy Note 9 in AT&T Cloud Silver, 128GB Storage by Siu Kth ᠌

On 03/23/2022 I purchased a Samsung Note 9 phone (128 GB). Protective glass was purchased and glued by service engineers in the store. After a week of careful use (the phone is not cheap), the protective glass peeled off and I found a crack on the screen, which I did not notice behind the pasted glass, due to the high contrast of the screen. I wrote a statement to the store demanding to be repaired or exchanged, but was refused, which caused my bewilderment and indignation, because without an examination, I was charged with liability for defects in relation to the product for which the warranty period is set and for which the seller is responsible and importer. I applied to the Samsung service center in Hong Kong, but was also refused, because. mechanical damage. Engineers speak formulaic phrases. There is no individual approach to the client. I bought Samsung Note 9 because I have been using Samsung Note 3 for more than 5 years. Great device. As soon as it didn't fall. Safe and sound I am shocked by the zero safety factor of this phone. It's basically a disposable phone. In my family, Samsung Note 9 is the fifth and apparently the last. This concludes my loyalty to the Samsung brand. Next time I will buy a phone from another company.