I like how easy it was for me, my co workers or anyone else in our organization can use this software without having any training at all! It's very user friendly so you don't have too many questions about using dictating tools such us Speechworks etc., but if there are things they could improve upon then please let them know because we would appreciate those improvements also!! We've been able help save time by allowing other employees who may not be trained with speech recognition technology easily utilize what has helped increase productivity of everyone involved here within HR department.