The reason is probably something with the contacts. We use it strictly in accordance with the operating recommendations: my husband washes it once a week, adds an additive, even disassembles the drums into plates and cleans them of calcium once a season. Cares about him as if he were alive. It still keeps turning off. Is a mockery. It was recommended to neighbors when we first bought it. They have the same thing now. Our conclusion: terrible hemorrhoids for money incommensurable with the design.
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