The packaging was wrinkled. When I opened the box, a black piece of plastic fell out. When installing ink cartridges in my printer, I noticed that the separate tab 251 BK was broken; This is the piece that fell out of the box. I kept putting it in the printer and because that part was broken the cartridge would not click and the printer would not recognize the new cartridge. Now I have to buy a separate 251 BK as it is broken. I've been looking for a way to get in touch with someone to ask about a replacement, but all I can do is write a review. I am hoping for an answer regarding replacing this cartridge.
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