One of Revain's best services. My emails were answered quickly even on weekends. They really care about their customers and want their 100% satisfaction. I received the seat and it was defective and as mentioned in the instructions if you have any problems contact them and me and they sent me a new and better model free of charge which included a decent phone holder. The seat itself is of good quality and fits my 27.5" MB perfectly. It doesn't chafe in the knees and the bike ride is just as comfortable as it is without the seat fitted. Assembly was very easy and only took 20 minutes,
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