Review on Enchanting Rolife Wooden Puzzles: Ferris Building Delight by Daniel Russell

My grandfather and I ordered this to work together. ! cool However, once we opened it up and started to *carefully* pull the parts out, we had 3 mishaps. They are very fragile and not difficult to break. I immediately emailed Robotime asking for replacement parts and it took almost 2 weeks to get a response. If you break your parts and are patient enough to wait, a replacement will come from China. That's not very good and takes away the tension and the overall impression. Please make the parts stronger and possibly reduce the support response time if possible. Nevertheless 3 stars for a great concept 🎡