Header banner
Revain logoHome Page
Scott Wallace photo
Mexico, Mexico City
1 Level
690 Review
88 Karma

Review on ๐ŸŒง๏ธ AlorAir Ductable Basement/Crawl Space Dehumidifiers 198 PPD Commercial Industrial with Pump & Drain Hose, Energy Star Listed, Auto Defrosting, 5 Year Warranty, Whole Home Usage by Scott Wallace

Revainrating 5 out of 5

Scrap, preferably in dehumidifiers

Compressor broke after 6 months of moderate winter use in a completed and heated/air conditioned basement. Update 1: And getting a device warranty is really something special; Their support engineers are based in China and the only repair center in California has been open for a week now and will take at least 14 business days to ship. Update 2: Rating changed from 1 to 3*. Alorair contacted me and sent me a replacement. You can tell they take good care of their customers. Will be updated when a replacement arrives. Update 3: You just shipped a new replacement device. works well, already the humidity has dropped by 7%. We are moving to SE with a very humid climate and a family member is allergic to mold. Must admit A+ customer service will definitely buy again if needed.

Pros
  • Good thing
Cons
  • Something wrong