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35 Karma

Review on PROS Smart CPQ by Ronald Bleimeyer

Revainrating 4 out of 5

Not bad platform if your focus isn’t shipping

I like that it's easy to set-up my products, so they are automatically added when I add new ones. It is also very simple to edit or update existing items. That being said, we had some issues with the reporting/analyzing of our data within the system which made us believe it was not working as well as we would have liked. We were able track our sales from quote through approval until fulfillment, but there wasn't any way for me (the account rep) to see what was selling best at each stage of the process - just how much revenue we'd earned per item. Also, since this was built into Salesforce, you couldn't use anything other than their CPQ software. They didn't seem interested in building out an API to allow third party integrations such as ShipStation. If you want a robust solution for.

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Pros
  • You can create quotes very easily, and then assign the item to a sales rep when it's approved
Cons
  • We had many problems with automated quotes generating incorrect price points (despite our efforts to prevent this), and I found the system difficult to use when trying to re