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Albania, Tirana
1 Level
757 Review
41 Karma

Review on Robrasim by Matt Lewis

Revainrating 3 out of 5

The Robrasim Online Store is Not Up to Par with Other Retailers' Offerings in Terms of Selection and Customer Service

In a market that is saturated with online stores that specialize in workplace and school supplies, Robrasim falls short in a number of areas that set it apart from its competitors and make it stand out from the crowd. To begin, the assortment of products they offer is constrained and does not include the breadth of options that one would anticipate finding in an online store of this kind. The fact that I had to purchase at a number of different websites in order to acquire the things I required is not only inconvenient but also time-consuming. In addition, the quality of their support is below average in comparison to that of their rivals. The shipping and delivery times are extremely slow, and there have been multiple occasions when my orders have either arrived late or been lost while they were in transport. And in terms of finding solutions to these problems, their customer support was unhelpful and unresponsive. Last but not least, their website is not very user-friendly, and it may be difficult to track down the specific item that you are looking for. A frustrating shopping experience can be had as a result of the absence of filtering and searching options, which is particularly noticeable when compared to the user-friendliness of their competitors' websites. In general, I do not recommend Robrasim as a viable option for an online store offering office and classroom supplies. When compared to their rivals, who offer a wider variety of products, superior service, and websites that are easier to navigate, this company's selection and customer service are less than desirable, making them a less than desirable choice.

Pros
  • Consistently fast service.
Cons
  • There is no set standard for the products' quality.