I ordered a product and it's strong enough and beautiful, so I ordered a second one. The second was ugly and poorly made. I sent it back the same day. The seller was disappointed. I had to send multiple emails even after UPS showed the seller had received the item. I have never had this experience with any other seller. In the end I got the money back but it took some effort. I wanted to try them again just in case it was just a fluke before testing the return.
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