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768 Review
40 Karma

Review on Cincom CPQ by Ben Chase

Revainrating 5 out of 5

Useful for troubleshooting and configuration but needs better front end to improve experience

I like how it makes sure all products are configured correctly before being sent out so you don't get any surprises later. It's not user friendly once set up which can be frustrating if there isn't much training provided or support available from Tech Support Center (TSC). If TSOs aren't knowledgeable in this area then some customization would likely help ease use issues as well. We're able solve problems quicker than we used too because errors were automatically detected by system rather just needing manual intervention each time something was wrong.

img 1 attached to Cincom CPQ review by Ben Chase

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Pros
  • Easy to learn
  • Functionality is great for our business needs.
  • Can manage multiple accounts at one go without having duplicate information across different systems!
  • User Friendly interface with easy navigation features, especially when using tablet devices such an iPad/iPhone etc
  • This helps me most times where i'm doing my job while also working remotely via mobile device; hence its easier accessability compared other
Cons
  • Some disadvantages