The most important thing I like about this program is that it allows me to focus more of my time directly with clients, which helps them understand what we're doing at our agency better than any other marketing tool out there. It's good because you have all your contacts in one place so you don't need multiple programs or spreadsheets just to keep track of things. As far as anything else goes, I honestly couldn't think of much! There isn't really too many features that aren't great but they are getting updates every month so hopefully those will get added soon. This has helped us be able to communicate clearly between ourselves when working together on client projects.