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IrisPR Review

4

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Marketing, Public Relations (PR)

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Description of IrisPR

IrisPR provides PR performance software for brands and agencies.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

A solid lead generation tool at an affordable price

I like the fact that it is easy to use, user friendly, and has all of the tools you need to run successful campaigns. It is not as intuitive as some other programs out there, but it seems like they are making improvements every release. I also love the flexibility you have with Iris. You can easily customize your own campaign and then export that to send to clients. The support team is really great, too! They are always willing to help out when we are having issues. As far as I know, this is…

Pros
  • Easy interface
  • Customizable analytics dashboard for tracking results
  • Ability add video or audio files into posts (optional)
Cons
  • Can be difficult at times understanding how everything works
  • A little clunky

Revainrating 4 out of 5

Great for both large and small businesses

The most important thing I like about this program is that it allows me to focus more of my time directly with clients, which helps them understand what we're doing at our agency better than any other marketing tool out there. It's good because you have all your contacts in one place so you don't need multiple programs or spreadsheets just to keep track of things. As far as anything else goes, I honestly couldn't think of much! There isn't really too many features that aren't great but they…

Pros
  • Customer service was amazing
  • Extremely fast turn around times for responses.
  • Very organized & easy navigation system
  • Ability To Create Custom Queries That Are Exact Or Can Be More Free/Flexible With Their Usefulness (Some We Used Daily)

Revainrating 4 out of 5

Excellent Customer Service and Highly Recommended

The customer service is amazing, I have never once had to wait more than 5 minutes when calling in with an issue or question about their product! They are always quick at responding quickly as well (and it's not just me!). We've used them before but we stopped using because they were so slow - nothing was ever fixed fast enough that our clients didn't get frustrated waiting weeks between issues being resolved after submitting tickets months ago. It took us 3-4 hours of searching online from…

Pros
  • We have a site that is a high traffic site and we've never once had a slow or out of service time
Cons
  • I have nothing to do

The interface is intuitive, easy to use with multiple options at your fingertips! You can create posts quickly in bulk or individually which makes it very efficient when you're looking through hundreds of campaigns each day as I am doing here - we are able to spot trends/patterns much quicker than if they were all manually entered one by one into Excel spreadsheet format (which would be so tedious). It's not always 100% accurate but this doesn't matter too heavily since what matters most from…

Pros
  • EasyToUse
  • Multiple Options & Tabs available simultaneouslyAllows quick mass uploading / searching capability via excel file upload feature
Cons
  • Somewhat inaccurate due missing some fields sometimes
  • Occasionally slow loading times between tabs