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Iran
1 Level
769 Review
42 Karma

Review on LG G8 ThinQ (G820) 128GB GSM Unlocked (Not CDMA) 6 by Jazz Rajasingam

Revainrating 1 out of 5

Defective from day one.

this phone is great. For the price it looks really high quality and feels great in the hand. However, I've had so many problems with this phone that I can't in good conscience recommend it. The battery overheats the first day of using the included charger and keeps overheating.2. I could not receive or read group texts or texts with pictures. I got this spinning circle icon telling me to load but when I touched the icon nothing happened and it kept spinning. When I called Reliant for help, they blamed my SIM card (which was new) and/or my T-Mobile provider. (I put the same SIM card in a new phone I had to buy because that phone broke and the SIM card and phone work fine. I've had T-Mobile for 15 years with no problems.) 3. I have also receive texts with a spinning download icon where the senders said it was not group text and not an image.4. It was difficult for me to navigate the phone. I always had typos. I just felt uncomfortable using the LG.5 system. I have ordered a replacement phone but have been getting emails every few days (at least 3 times) that my replacement phone is being delayed with a new delivery date. After about a week and a half I stopped receiving messages about the delivery delay but there was still no phone. I inquired about the delivery status of my replacement phone only to find out that Revain canceled the replacement phone. I have never received a cancellation notice from Revain. I was not allowed to order a new cell phone and could only return it. The good thing is that this all happened within a 30 day window. My return was approved and I received a full refund. I feel like I should get some extra comfort for all the aggravations I've been experiencing.

Pros
  • great product
Cons
  • periodicity

Comments (2)

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June 17, 2023
So far a decent replacement for my LG V30.
May 25, 2023
Pay attention & know what you need because they probably won't.