It's easy for non-tech people like me who don't know anything about computers or websites but want something that looks professional when printed! The customer service has been great - they've always answered questions promptly & patiently helped with any issues I have had (and there haven’t really ever benee!).
We use it mostly as an internal tool at work so we rarely run into problems outside our own tech department which helps keep things consistent across multiple departments within my organization. If you need someone/something easily accessible via computer without needing technical support then this program will be perfect if its what YOU are looking fpr in terms oof ease fo ryourself AND others using online documents from home!!