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1316 Review
40 Karma

Review on Backbone PLM by James Wiley

Revainrating 4 out of 5

Using this tool allows me integrate testing directly with product development

I like that Backbone is integrated into our QA process, so we can track issues through the lifecycle of a project. It's also great that you can create custom workflows to help speed up the resolution time. I wish there was an option to export/download data in a CSV format. I have had to rely on 3rd party applications to export my data (such as Excel). There are some features that are not intuitive, but once you figure them out they're easy to use. We've been able to track issues through the entire lifecycle of a project. This has helped us identify issues earlier in the process and resolve them faster. The ability to track issues through the entire lifecycle of a project is a big benefit.

img 1 attached to Backbone PLM review by James Wiley



Pros
  • Easy integration with many tools
  • Good UI for navigation or searching within projects.
  • Ability add additional fields such user notes & attachments via forms postings
  • Trackability when issue status changes throughout life cycle very useful!
Cons
  • Not always clear how all filters work
  • Inclination sometimes takes much longer than expected