It was easy, simple UI that allowed me as admin of my business with many employees at once view all waiting lists in one place! Nothing really but maybe it could be improved by adding ability have multiple admins or some sort? Maybe if I did not add any myself this would help people understand how powerful they can get from using such service :).
Great product overall worth buying since so much time saved having everything about your work organization organized into single system instead of spreadsheets everywhere (like on paper)!! This solved problem we had been struggling long enough while working together remotely without being able too see everyone's status and progress through out our team who were located across various countries/timezones etc.