I like that it is easy for my team members to use this software as well as they can customize their data in order to meet specific needs of each client or project we are working with them on.
The training aspect was difficult at first but once you get into using it its very user friendly! It's not something i dislike about mindsight itself; rather there were some issues when implementing mind sight within our organization - especially during onboarding process. We used the service primarily because of ease-of-use however after trying out several different providers found out how good mindsight actually is (and also how great all other services/providers are).