I like how easy it is for me as an admin user to see all my machines at one place with their history of issues or repairs done by our technicians.
It's also very nice that this can be accessed from any device which makes life easier when you are in another location and want access to your equipment. The only thing i dont really love about this software is its pricing structure because it costs quite alot compared to other similar softwares out there. If price was lower then we would definitely consider using it more often! We use My Machines Software mainly to keep track of our machine parts, inventory levels etc so we know what needs repairing/replacing first.