*Update: Fantastic customer service from the manufacturer! Responsive, fast and friendly. I filled out the form, sent photos and video and a week later they sent a replacement. The grandson was very happy! The grandson loved it! Unfortunately, this appears to be a fatal design flaw where the spring hits the end of the projectile. The spring is so thin that it rides high over the end of the projectile and gets stuck. My grandson followed the instructions in the picture and didn't push the projectiles into the launcher. Too bad this part of the toy was poorly designed or made on top of an otherwise great toy.
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