I love that we can track all our leads with one system- not to mention how easy it is for us as salespeople! It's so helpful when you're out working calls or trying connect back home after an event/meeting etc.- plus my manager loves being able see where he needs more help from me (and vice versa).
There are some features they could maybe add such as lead scoring but overall this product has been great!! We've saved tons by using prelay vs other services like Callbox & Ringba - also now there isn't much overhead since everything runs through PreLay instead.