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39 Karma

Review on Mega-Byte Computer Services, LLC of Andover by Calvin Hodges

Revainrating 5 out of 5

Excellent customer service and knowledgeable staff

The customer service is excellent! They are very knowledgeable about their products as well as other companies' offerings in this industry.

img 1 attached to Mega-Byte Computer Services, LLC of Andover review by Calvin Hodges

I have never had to wait for anything from them - they always respond quickly when we need something fixed or updated with our software system (which includes all aspects). When purchasing new equipment it takes time to get installed but once complete there has not been any issues since then either!! We use MBCS primarily because my husband works at home so he can do his work anywhere around me without having to go into office space which would be extremely costly if purchased elsewhere.

Pros
  • Great Customer Service & Helpful Technicians.
  • Cost effective pricing plans versus competitors,
  • Excellent support team that helps both internal employees AND customers alike
Cons
  • Some problems