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Mega-Byte Computer Services, LLC of Andover Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Mega-Byte Computer Services, LLC of Andover

Creates cost effective and maintainable business solutions that fit your business, give you an advantage over your competition, and improve your profitability.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Friendly, Professional Service Providers that Go Above

The staff at MBCS is very friendly to work with! They are always willing/eager for help when needed or just having some fun chatting about life in general (which I really appreciate!). We have been working together now since 2016 which has truly made our relationship one where we can trust each other completely as colleagues AND friends!! Their service technicians go above & beyond expectations by taking time out from their busy schedule during peak hours - even if it's not scheduled overtime…

Pros
  • Friendly people who genuinely want what’s good.
  • Supportive crew that cares deeply whether you become customer once more,
  • Honest services providers dedicated towards building long term relationships instead than single transactions
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Excellent customer service and knowledgeable staff

The customer service is excellent! They are very knowledgeable about their products as well as other companies' offerings in this industry. I have never had to wait for anything from them - they always respond quickly when we need something fixed or updated with our software system (which includes all aspects). When purchasing new equipment it takes time to get installed but once complete there has not been any issues since then either!! We use MBCS primarily because my husband works at home…

Pros
  • Great Customer Service & Helpful Technicians.
  • Cost effective pricing plans versus competitors,
  • Excellent support team that helps both internal employees AND customers alike
Cons
  • Some problems