I love how easy it is to navigate, pay bills online using my smartphone! It's so convenient!! The app never crashes or freezes when doing this but if you have an issue with paying your bill there are customer support agents available 24/7 via email & phone at any given time of day which helps immensely. Make sure they send out emails reminding people about their smart dollar benefits monthly, otherwise some customers don't realize what all these cool features actually do until after signing up. ! Great service overall - no problems from me here :) Paying our utilities has been much more simple since getting started in April 2016 because we can now see exactly where each payment went within minutes instead spending hours looking through bank statements trying figure things out ourselves- saving us lots money too ;) We also use other services like PayPal Payments etc., however sometimes those options aren’.