It is easy to use for both patient information as well has provider info! My only dislike about this program was that it wasn't available at my hospital when I started using them but now they are offering us access through our health plan which works great with me since we have an HSA account!! We love how organized everything can be within such small screens so there isn’t much room wasted if you need more space or want something off screen (like phone numbers) then just zoom out into another window until your satisfied. You won;' t find anything bad unless its not working properly like any other software product would do - otherwise keep up all good work guys. !