I like how easy it was to use all of their templates from past years so we weren't starting at square one when working with clients in different industries or times periods. The support team can sometimes be hard to find but they are always quick to respond via phone/email. Some things do take longer than other platforms because you have to go through multiple steps each time to change something. But once its done they're not as much work as most others. Try using them out first for free! It will help eliminate any concerns if you decide to continue your search elsewhere. Tracking our billable hours. Keeping track of contracts between partners. And helping us stay organized during busy seasons.