I like how easy it was to get set up with this product. It's intuitive for even non-technical users who want to be able to manage their contracts in an easier way than they can currently do so. The reporting functionality could use some work but otherwise there are no big issues with this software.
There were a few functions we needed that weren't available yet when we initially started using the software (such as being able to create custom fields). We're still working through those features…