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Austria, Vienna
1 Level
696 Review
51 Karma

Review on πŸ”‹ 10 Year Battery Powered Smoke and Carbon Monoxide Detector: Portable Fire Co Alarm for Home and Kitchen Safety by Dave Phobia

Revainrating 1 out of 5

The product is fine, but there is no customer service

The product is quite simple and meets our needs. The installation/user guide was confusing and didn't match the product, but again, that's ok for our needs. He came with a card to activate the warranty and receive a $20 gift card. You must provide your Revain order ID, which is not recognized. When trying to enter information there is an email for questions or concerns I have contacted with no response whatsoever. I've waited at least a week and tried again - my order ID is still not recognized and support is not responding. So I don't expect any help if something goes wrong with the product. Luckily it's inexpensive.

Pros
  • Security
Cons
  • Low maintainability