I like that we can use our own logo, colors etc in their templates which makes it easy if you don't have designer skills or just need something simple with no frills look! The price is fairly high at first glance but once used they're well worth using again as there's nothing out of place regarding user-friendliness (at least not from my part). We are looking into adding more services such as customer support through email/phone calls so customers will be able understand how things work without having any doubts about us when contacting them via chat platform(we also wish this could happen sooner than later).