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Germany
1 Level
724 Review
31 Karma

Review on WORKSITE by Jon Thompson

Revainrating 2 out of 5

Disappointed in the Products and Customer Service of WORKSITE

I recently bought some power tools from WORKSITE, and I have to admit that I was quite dissatisfied with the quality of the goods and the level of customer care I experienced. The tools I bought fell short of the quality expectations I had for them and broke after only a few uses. I tried to contact WORKSITE's customer service division to try to fix the problem, but I only received unhelpful and disrespectful responses. They refused to accept responsibility for the defective goods and laid the blame instead on me for their subpar performance. Additionally, I discovered that WORKSITE's costs were greater than those of their rivals, which only served to exacerbate the low quality of their products. Overall, I would not advise anyone looking for dependable and high-quality power equipment to purchase WORKSITE.

Pros
  • To satisfy a variety of demands, WORKSITE provides a large assortment of premium power equipment and home improvement supplies.
Cons
  • a restricted choice of brands