I like that it is easy to use, and you can customize what information you want to show. It's also very simple to manage your leads, and track them if needed. The only thing I dislike about this software is that it sometimes gets slow. Sometimes it will freeze for a few seconds or longer before loading. There are other lead management softwares out there, but this one has been working well for me. I am able to get my leads in and out of the system easily, and have found that it works well with our marketing team.