In my experience with ST they are responsive/communicative to our needs for content editing across multiple platforms (website + social media). They have many different levels of freelancers that may work together or in isolation depending upon project size & scope - however we've never seen any issues here but rather positive comments from us as clients about their collaborative approach! I'm not sure what else i can add beyond this point except mention it was great working alongside them during my internship at ST last summer!! As stated above there were no serious problems encountered while interning @ST over those 8 weeks but instead found some interesting projects which lead me forward into landing full time employment after graduation!