I like that they are very friendly, easy to work with, and knowledgeable. Their service is great as well! There's nothing really to dislike about them. They do a lot of things that other companies don't offer. If you're looking for a place to host an event or business trip, this is the place! They have helped us plan our wedding and help us host our rehearsal dinner and reception. The staff is always willing to help any way they can. We've also used their services for several conference calls. It's been great working with them!