I like that we can integrate our system with others; this makes it easier for us when working in an agency setting where many systems are used as well, making tasks much more efficient! It's also very easy at times so not sure if there could be anything better about any aspects other than just how simple they make everything seem (which isn't bad but would have been nice). We use RBC daily since all work has transitioned over from using several different spreadsheets/tools which was time consuming & inefficient - now its super quick because each new project comes direct into one screen instead of having 10 tabs open then going back through them once completed etc..