Review on 🔪 Fellowes Powershred 225i 100% Jam Proof Strip-Cut Shredder (20-Sheet Capacity) - Model 3322001 by Enoch Sahay

I purchased this item to donate to a local organization. They figured it out quickly, but currently it doesn't work because the part that tells the grinder that the door is closed doesn't work. If we secure it with a paperclip it will work. The office manager called the company and they sent the same part that didn't work. We asked the technician to come out because the car was too heavy to send back and the packaging was destroyed when it was taken out of the box. The company has said it can't send anyone, so the organization is waiting for their craftsman to look at it to see if there's anything they can do to make it work. I hope this will work great once we sort out the door situation for the security feature to work great. Very disappointed with the manufacturer's customer service.