It's really easy to use, it has all of your employees information in one place which makes our job easier! We are able to check off who is scheduled or not as well as who needs more training if needed.
There isn't anything I dislike about this software other than maybe being able to make changes from home would be nice but we have been happy with how far along they've gotten us so far. If there was something specific i wanted them to do then i'd ask questions when making my account info/shifts etc before signing up for their service. Just having everything centralized into one system helps keep track of many things at once without any problems!!