I like that they have an easy to use platform, their customer service is amazing! Nothing so far but this could be good for more training opportunities or if there were any problems with my account we would definitely hear about it from them - which was very helpful as well because sometimes things can get missed when communicating through emails/phone calls alone (aside of course contacting customers directly).
The support team has helped me out several times throughout multiple issues over time without fail!! They also offer free 30 day trials too :) If anyone isn't sure whether these services work best just look into both options before making decisions- especially since each offers different features depending upon what level plan one chooses etc.