I waited 3 weeks to get this fan only to get a broken one. The base of this blower is cheap plastic and that's why it arrived with two broken wheels. I have returned it and asked for a replacement, suggesting they leave the casters on for the buyer to more safely install or pack. Customer service said they couldn't do it and that this is their first time seeing it. Not true, I read a previous review with the same issue. UPDATE: Adam's customer service was great! As soon as they received the defective dryer they immediately sent a replacement which arrived undamaged. The replacement works and dries my black Escalade perfectly.
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