Great concept as shown in the videos BUT going up more than 3 levels is MUCH harder. We hoped it would help us old folks to take our daughter up the stairs. I don't know why but the angle changes, the handle seems short for some reason, perfect for what is shown in the video, don't expect to move flights with it. UPDATE ::: The seller contacted me about this issue and they really wanted to fix it. I think it's GREAT customer service but it doesn't change the problem.
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