The platform is very user friendly, it has an amazing team behind to help you out with any questions that might arise during your implementation process or usage. It was easy for my organization because we were able to use their consultants who helped us in every step along our journey towards implementing this software into our hospital system. I wish there would be more training programs available online so people can learn about all features provided by HC 1 without having someone from their support staff come over and train them one at time as they get stuck somewhere while using the product! We are improving patient care coordination between different departments within the facility - making sure patients receive proper treatment/care when needed before being discharged back home.