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1 Level
1313 Review
43 Karma

Review on MasterGraphics by Daniel Russell

Revainrating 5 out of 5

Great customer service & very knowledgable staff

There is nothing I dislike about this program or its use of computerized rendering software to create 3D models for my clients' projects; however there's not much new here either because it has been around since 2005! The customer service side can be frustrating sometimes when you have questions like "how do we get our files out" etc.; even though they're very well trained professionals who work with these programs daily as their job so no complaints from me really!! They did some research before choosing us but now don't seem too concerned anymore (which was reassuring). We've used them several times over 5 years without any problems until recently where one client asked if he could try something different than what his previous designer had done which involved creating an interior model using SketchUp Pro instead - just trying things differently-and then having him send back all versions including CAD drawings along w.

Pros
  • Customer Service Super friendly, patient &amp knowledgeable team.
  • Reasonably good prices considering market rates in San Francisco Bay Area.